In a move that strengthens family stability and supports the urban development sector, Dubai Courts announced the launch of the “Citizen Home Construction Dispute Resolution Center”. Accessible through a smart, direct icon on the main dashboard of the Dubai Court System, this initiative aims to resolve construction disputes amicably, sparing parties from lengthy legal proceedings while ensuring speed, efficiency, and minimal costs.

Farewell to Complex Cases… The Solution Starts Here
This service acts as the first point of contact for citizens, contractors, and engineers, allowing them to present ongoing disputes to specialized authorities who work to reconcile differences and reach satisfactory settlements. The procedures are fully streamlined digitally starting with a single icon and culminating in a binding agreement that protects the rights of all parties.

Who Benefits?
The service targets a wide audience to ensure flexibility in the emirate’s construction sector:

• Citizens: Those seeking to complete their dream homes without legal obstacles.
• Businesses: Contracting companies and engineering consultancy offices.

Roadmap: How to Use the Service
Dubai Courts have set clear and accessible conditions for participation:

1.             Claim Limit: The financial claim must not exceed AED 10,000,000.

2.             Scope of Dispute: Covers all aspects related to payments, construction and maintenance work, delays, and the responsibilities of contractors and engineers under the construction contract.

3.             Technical Requirements: Submission of supporting documents in PDF format, and provision of personal ID for individuals or commercial license for companies.

Three Steps… From Registration to Resolution

• Electronic Filing: Register the case through the approved digital system.
• Remote Sessions: Attend hearings via video conferencing, saving time and effort for all parties.
• Final Decision: Issue of a friendly settlement that satisfies the parties and preserves their rights.

This initiative underscores Dubai Courts’ commitment to providing practical, realistic solutions to construction-related disputes and promoting a culture of amicable settlements, contributing to the stability of residential projects and enhancing trust between citizens and stakeholders in this vital sector.